What is ChildSecurePro? A: ChildSecurePro is an online store that offers a wide range of high-quality baby safety products such as baby safety gates, edge and corner guards, feeding sets, changing tables, and car seats.

What payment methods do you accept? A: We accept major credit cards such as Visa, MasterCard, American Express, Discover, and PayPal.

How long does it take for my order to be shipped? A: We typically process and ship orders within 1-2 business days after they are placed. Shipping time varies depending on your location and shipping method.

How do I track my order? A: Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package online.

What if I receive a defective or incorrect item? A: If you receive a defective or incorrect item, please contact us within 7 days of receipt and we will provide a prepaid return shipping label for you to return the item. We will issue a full refund or exchange as soon as we receive the returned item.

What if I change my mind and want to return an item? A: If for any reason you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. The item must be unused and in its original packaging.

Do you offer free shipping? A: We offer free standard shipping on orders over a certain amount. Please check our website for current promotions.

Can I cancel my order? A: If you need to cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been processed and shipped, we cannot cancel it.

Can I change my shipping address after I've placed my order? A: If you need to change your shipping address, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been processed and shipped, we cannot change the shipping address.

How can I contact customer service? A: You can contact our customer service team by emailor. We are available Monday through Friday.