Returns

At ChildSecurePro, we understand that sometimes you may need to return a product. We want to make the process as simple and easy as possible for you.

If for any reason you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund or exchange. The item must be unused and in its original packaging.

Please contact our customer service team at [email protected] to initiate the return process. We will provide you with a return shipping label and instructions on how to return the item.

Once we receive the returned item, we will inspect it and issue a refund or exchange within 5-7 business days. Please note that original shipping charges are non-refundable and the customer is responsible for the return shipping cost unless the item is defective or the wrong item was received.

If you receive a defective or incorrect item, please contact us within 7 days of receipt and we will provide a prepaid return shipping label for you to return the item. We will issue a full refund or exchange as soon as we receive the returned item.

Thank you for choosing ChildSecurePro, we are committed to providing you with the best possible customer service and shopping experience.